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Report: Physicians See Benefits in Software-as-a-Service EHR Tools

Physicians are seeing advantages in using software-as-a-service electronic  health record systems — or SaaS EHR systems — according to a new report by research firm KLAS, InformationWeek reports.

KLAS defines SaaS EHR systems as online EHR tools that have a single  cloud-based storage database and the ability to simultaneously apply software  updates to all patients’ EHRs (Terry, InformationWeek, 5/17).

About the Report

For the report, KLAS interviewed nearly 300 health care providers who  currently use SaaS EHR systems from various vendors. The surveyed health care  providers noted that the vendors differed in their:

  • Cost effectiveness;
  • Customer support;
  • Speed of loading EHR pages; and
  • Product quality (Miliard, Healthcare IT News, 5/14).

Report Findings

The report stated, “The four [SaaS EHR] vendors that are consistently  delivering intuitive, fast-moving services that offer high-ranking support and  high value per dollar spent are athenahealth, CureMD, MIE and Practice Fusion”  (Byers, CMIO, 5/15).

KLAS suggested that SaaS EHR systems are becoming more appealing to health  care providers because:

  • They are easy to use;
  • They involve relatively low hardware expenses; and
  • The health care industry is putting more confidence in cloud-based data  storage systems (Miliard, Healthcare IT News, 5/14).

The report stated, “The SaaS [EHR] deployment model is becoming more popular  for providers who want minimal up-front cost and the burden of maintenance  lifted from them” (CMIO, 5/15).

Source: iHealthBeat

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