VA first started using the social networking site when it established a single Facebook page for the Veterans Health Administration in 2008. The department now has:
Although VA health care providers cannot discuss an individual’s specific health concerns on Facebook, VA employees still can use the social networking site to provide helpful information to veterans (VA release, 12/21).
VA Secretary Eric Shinseki said, “By leveraging Facebook, the department continues to expand access to VA, and embrace transparency and two-way conversation.”
VA officials said they plan to continue expanding the agency’s Facebook presence and focus on setting up a Twitter feed for every VA medical center (Healthcare IT News, 12/22).
