Support Compliance Initiatives

For Healthcare organizations, Open Text Fax Server, RightFax Edition (formerly Captaris RightFax) provides the best option yet to securely send, receive, and store confidential information about patients, providers, and insurers. A centralized document delivery hub fully supports regulatory compliance. The system also provides tamper resistant document delivery and receipt as well as encrypted and certified delivery options.

HIPAA and Open Text Fax Server, RightFax Edition

HIPAA regulations require health care organizations to be more efficient and to run their organizations more securely to enhance patient service and ensure the privacy and security of private personal health information. The road to HIPAA compliance can be a challenge. Access to personal health information must be limited and its confidentiality must be diligently protected. Secure systems and processes must be in place to provide information in a timely, efficient, and cost-effective way to the people that need to use it to drive patient healthcare decisions. In addition, healthcare organizations need to provide a reliable audit trail for tracking and reporting communications.

Key HIPAA Privacy and Security Areas Authentication

• Exchange: In any exchange of electronic data, each party to the transaction must prove that every other party is exactly who they claim to be.
• Access: All medical records must be secured from unauthorized access-even amongst its own employee body.
• Reporting/tracking: Log all access, transfers, and use of patient data (including for backup purposes), and audit those accesses, transfers, and uses against patient authorization.

Sample Processes and Information Impacted by HIPAA

• Health claims and equivalent encounter information
• Enrollment in and disenrollment from a health plan
• Eligibility for a health plan
• Healthcare payment and remittance advice
• Health plan premium payments
• Referral certification and authorization
• Coordination of benefits
• Prescriptions

Source: Open Text

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