15 questions to ask before signing an EMR agreement

1. Have you defined your needs?

2. Does the EMR system function appropriately for your practice?

3. How will the new software and technology interface with key systems you use regularly?

4. How will your data populate in the new system(s)?

5. Will you have the opportunity to test the software?

6. What is the vendor’s track record in providing information technology services to physician practices?

7. Are all of your costs understood and documented?

8. Who will implement the system?

9. Who will train you on the new technology?

10. Will you receive upgrades, customer service and new service training?

11. According to the vendor agreement, who has access to your data?

12. Where does your data reside?

13. What type of license can you choose?

14. What happens if the system fails?

15. What kind of warranty exists?

Source: AMA

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