Efficient Patient Communication and Engagement

How do you communicate with your patients?

As you know, Patient Relationship Management is becoming a huge topic for providers/practices and they are looking for ways to improve the overall engagement process with their patients. The below information will provide several ways our solution is improving the way practices communicate with their patients. I would love to discuss this further to determine what areas we might be able to improve your clinic’s patient engagement process.

Appointment Reminders

Reminding patients of their appointments at the right time, with the right media, and using the right message can dramatically improve your efficiency as an organization. Missed appointment notifications can also be an opportunity for revenue if handled properly. Let our best-practice solutions go to work for you today!

Preventive HealthCare Alerts

Custom, provider-specific criteria chosen in the Relatient cloud-based interface creates a policy of automatic health reminder events that will contact patients on behalf of their care provider, and will enable a personalized outreach effort that is both consistent and effortless. Use the power of text messaging, email, automated voice, and social media to enable a more compliant and healthy patient population.

Collections Reminders

Focusing on the forgetful & distracted patient accounts by deploying timely automatic reminders can take away extra cost and burden of manual follow-up, while insuring that every possible dollar is collected before an account is written off or sent to an expensive collections agency. Deploying automated collections reminders while giving your account holders the opportunity to settle balances immediately will give your organization new financial advantages.

Mass Notifications

Occasionally, you may have a message that needs to be heard across your patient population, or by a filtered sub-section. In seconds, Relatient can notify your patients or other population targets with any message you desire.

Patient Satisfaction Surveys

Satisfaction surveys are not only healthy for your business, but they are becoming mandatory in order to participate with certain healthcare plans. Relatient simplifies the process and makes Patient Satisfaction Survey results available anytime via our robust online reporting engine.

Benefits

• Completely web-based… No software to install
• Facilitates Accountable Care Communication
• Boosts productivity and lowers costs
• Automates communication
• Works with ANY EHR/PM Software
• Provides custom phone, e-mail, text and direct-mail messages
• Logs all communication attempts to your patients
• Robust reporting and data analysis capabilities
• Friendly, personal and informative messages
• Multi-language capability

There is no hardware or software to purchase! With our superior customer service and competitive pricing, we are sure that our solution will be a huge asset to your practice!

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